Home › Pod Systems › Aero X
Warranty and After Sales Guide for Air Bar Aero X
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Aero X line.
Between the factory gate and the retail shelf, warranty and after sales is where most of the value on the Aero X is either created or lost.
Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.
Why warranty and after sales matters on the Aero X
A clear dead on arrival policy removes friction for retail partners.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Aero X |
| Brand | Air Bar |
| Category | Pod Systems |
| Battery | 1100 mAh |
| Output range | 12-40 W |
| Capacity | 2.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 120 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Aero X.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Checklist
- Agree in advance who pays for return freight on a defect claim.
- Keep certificates current and filed against the exact model name.
- Check carton quantities against the commercial invoice line by line.
- Confirm the exact configuration in writing before the deposit is paid.
- Record the arrival condition with photographs on the day of delivery.
- Log sell through by account for the first eight weeks.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (64 units) | Tier 1 | 21-30 days |
| Pallet (1882 units) | Tier 2 | 30-45 days |
| Container (7278 units) | Tier 3 | 30-45 days |
Frequently asked questions
What warranty applies to Aero X?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.