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Warranty and After Sales Guide for Air Bar Vibe 3

Published 2026 · VapeWholesaleHub trade desk

Warranty and after sales handling define the long term reputation of a Vibe 3 line.

The Vibe 3 has settled into a stable position in the range, which makes warranty and after sales the natural next question for distributors.

Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.

Why warranty and after sales matters on the Vibe 3

A clear dead on arrival policy removes friction for retail partners.

Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.

Spare parts availability matters more than warranty length in practice.

Reference specification

Item	Value
Model	Vibe 3
Brand	Air Bar
Category	Pod Systems
Battery	800 mAh
Output range	5-40 W
Capacity	2.0 ml
Charging	USB-C fast charge
Coil options	1.0 / 1.2 ohm
Carton quantity	50 units

Tracking return reasons feeds directly into the next sourcing decision.

Practical notes for buyers

A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.

Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.

Checklist

Agree in advance who pays for return freight on a defect claim.
Check carton quantities against the commercial invoice line by line.
Keep certificates current and filed against the exact model name.
Record the arrival condition with photographs on the day of delivery.
Request batch photographs and a packing list prior to shipment.
Log sell through by account for the first eight weeks.

Commercial terms

Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.

Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.

Volume tier	Indicative unit level	Lead time
Carton (197 units)	Tier 1	30-45 days
Pallet (674 units)	Tier 2	30-45 days
Container (12167 units)	Tier 3	14-21 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

What warranty applies to Vibe 3?

Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.

Can several models be mixed in one shipment?

Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.

Can packaging be adjusted for our market?

Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.

What happens if a batch fails inspection?

The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.

Final word

Start with one change, measure it over a quarter, then decide whether it deserves to become policy.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

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